Privacy Policy - MindScale Infinity Solution LLP

This Privacy Policy describes how MindScale ("we," "us," or "our") collects, uses, and shares information in connection with our general business operations, including through our mobile application, Mineral Detective(the "App"), our website (mindscale.in), and other related services (collectively, the "Services").

1. Scope of This Policy

This policy applies to all users of our Services, including the MindScale App and website visitors. We are committed to protecting your privacy and handling your data in an open and transparent manner.

2. Information We Collect

We collect information to provide, maintain, and improve the App's services. The data we collect generally falls into two categories:

A. Information You Provide Directly (Personal Information)

This information is actively and voluntarily provided by you, typically during account creation, customer support interactions, or payment processes:

Data Type	Example of Data Collected	Purpose of Collection
Contact Data	Name, Email address, Phone number (optional)	Account setup, security, developer communication, and sending essential updates.
Account Credentials	User IDs, Password (hashed/encrypted)	Authentication, account management, and ensuring account security.
Payment Information	Purchase history (not raw credit card details)	Processing purchases or subscriptions and verifying transactions. This data is processed securely by third-party payment processors (e.g., Google Play's billing system).
User Content	Text input, notes, settings, or preferences saved in the App.	Storing and retrieving data to provide core App functionality.

B. Information Collected Automatically (Device & Usage Data)

This data is collected automatically when you use the App, typically via embedded third-party SDKs (Software Development Kits) for analytics and performance tracking.

Data Type	Example of Data Collected	Purpose of Collection and Sharing
Device Identifiers	Android Advertising ID, App Set ID, IP address.	Analytics: To measure App usage and performance. Advertising/Marketing: To show personalized or non-personalized ads (if applicable). Security: For fraud detection and compliance.
App Activity	App interactions (e.g., taps, screen views, time spent), Crash logs, Diagnostic information.	App Functionality: To ensure smooth operation and fix bugs. Analytics: To understand user experience and inform feature development.
Approximate Location	IP-based location (e.g., city/country).	Analytics: To understand the geographic distribution of our user base. Advertising/Marketing: To serve locally relevant content or ads (if applicable).

3. How We Use Your Information

We use the collected data for the following legitimate business purposes:

To Provide App Functionality: To operate, deliver, and customize the features and services you request.
For Analytics: To monitor and analyze usage, performance, and operational trends (e.g., crash reporting) to measure the effectiveness of the App and improve its quality.
For Security and Fraud Prevention: To protect the App, our users, and our systems from abuse, unauthorized access, and fraudulent activity.
For Developer Communications: To respond to your requests, feedback, and support inquiries.
For Advertising and Marketing (If Applicable): To promote our products or services to you, including targeted advertising, provided we have the necessary consent or legal basis.

We may share your information with the following types of third parties:

Service Providers: We do not share your user information with external companies for marketing, advertising, or monetization. The only data transmitted outside of our direct control is to secure operational vendors (like cloud infrastructure and payment gateways) strictly to provide the services you requested.
Third-Party SDKs (e.g., Analytics Providers): If required, we use third-party libraries (e.g., Google Analytics, Firebase) within the App to collect and process automatically collected data (like Device Identifiers and App Activity) for analytics and performance monitoring.
Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal obligations or protect our rights, property, or safety.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. Data Security

We employ commercially reasonable security measures, including encryption in transit (TLS/HTTPS), to protect your Personal Information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Data Deletion

You have control over your data. Depending on your location and applicable law, you may have the following rights:

Access and Correction: You may request access to the Personal Information we hold about you and request that we correct any inaccurate or incomplete data.
Deletion Request: You may request the deletion of your account and all associated Personal Information. We will comply with all such deletion requests within a reasonable timeframe, unless we are required to retain the data for legal, compliance, or security purposes.
Opt-Out: You can opt out of certain data processing activities, such as targeted advertising, through your device's settings (e.g., "Opt out of Ads Personalization").

To exercise your rights, please contact us at the email address provided in Section 8.

7. Children's Privacy

Mindscale's published apps are not directed at or intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MindScale

Email: info@mindscale.in

Physical Address: Mahamayapur School Road, Garia, Kolkata, Pin-700084

Website: mindscale.in

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Policy regularly.